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Support & Feedback
Support & Feedback

On this topic, you can get support and learn all about the eJOY eco-learning system. Provide your feedback on existing features, report technical issues or ask us anything here.

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MichelleMai
Learner Support Manager, eJOY Learning

About Bug Report

Tell us any bugs you’re spotted

If you find any bugs or issues, so please tell us. We’ll look into this issue and resolve it as soon as possible.

To report a bug, please give us the following information

  • Product... (More)

I have purchased Pro Lifetime, but now my acct on chrome shows basic。 Could you help me fix it? Thanks!

My acct on chrome is premium. But on my phone is not Could you please explain and advise me how to fix it? Many thanks!

the eJOY icon doesn't show up in my videos and it doesn't work with subtitles either

i study on udemy with CC support. but when i went in this morning, EJOY didn't work on all 4 computers. how can i fix it?