Skip to main content

Support & Feedback
Support & Feedback

On this topic, you can get support and learn all about the eJOY eco-learning system. Provide your feedback on existing features, report technical issues or ask us anything here.

1 question
23 posts

Do you have questions about Support & Feedback?

Log in to ask questions about Support & Feedback publicly or anonymously.

Pronunciation and phonetic are wrong.

Your pronunciation is wrong for around 30% of the words. Also, your phonetic is wrong. American Natives English Teachers, you have to follow Merriam Webster. Everyone Native American Teacher does not contest Merriam Webster, and they agree 100%.

No subtitles

Hello, I have an issue watching videos on Ejoy English app: they start and work well showing subtitles for about five seconds, then they stop and restart from the beginning but this time the subtitles don't appear. The only way... (More)

Bug report:


I am having issue with resume after pause button when using eJOY English extension.

When I enable Auto Pause mode and resume after pause button in the same time, it will resume for me only 1 time. After that,... (More)

Learner Support Manager, eJOY Learning

About Bug Report

Tell us any bugs you’re spotted

If you find any bugs or issues, so please tell us. We’ll look into this issue and resolve it as soon as possible.

To report a bug, please give us the following information

  • Product... (More)